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Privacy Policy

Hugu Adventures

Privacy Policy

Effective Date: November 2024.

Hugu Adventures LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.huguadventures.com (“Site”). By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you visit our Site or interact with us (e.g., signing up for newsletters, booking services, contacting us), we may collect personal details such as your name, email address, phone number, payment information, and other relevant details.

  • Usage Data: We automatically collect information about how you access and interact with the Site, including IP addresses, browser type, pages visited, time spent on the Site, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our Site. Cookies help us remember your preferences and personalize your experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Site.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and improve our Site and services.
  • To process your transactions and bookings.
  • To communicate with you about your bookings, inquiries, or any changes to our services.
  • To send you newsletters, promotional offers, or other information that may interest you (if you have opted-in).
  • To improve customer support and respond to your inquiries.
  • To analyze website traffic and usage patterns to enhance the Site’s performance.
  • To comply with legal obligations and resolve disputes.
3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating the Site, processing payments, or delivering our services (e.g., payment processors, email service providers). These providers are contractually obligated to protect your information and use it only as necessary to perform their services.

  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests, or if we believe such action is necessary to protect the rights, property, or safety of Hugu Adventures LTD, our users, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

In accordance with Kenyan law and other applicable data protection regulations, you have certain rights regarding your personal information. These rights may include:

  • The right to access, correct, or delete your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to withdraw consent where processing is based on consent.
  • The right to request data portability.

To exercise your rights or if you have any questions about your personal data, please contact us at [insert email address].

6. International Transfers

If you are accessing our Site from outside Kenya, please be aware that your information may be transferred to, stored, and processed in countries that may have different data protection laws than your country of residence. By using the Site, you consent to such transfers.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Hugu Adventures LTD
Email: hello@huguadventures.com
Address: Nairobi, Kenya.

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