Terms Of Service

Effective Date: November 2024

Welcome to Hugu Adventures LTD (“we”, “us”, “our”, “Hugu Adventures”). By accessing or using our website (huguadventures.com) (“Site”) and services provided therein (collectively, the “Services”), you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing or using the Services, you agree to these Terms of Service. Hugu Adventures reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be available on this page, and your continued use of the Services after any changes constitutes acceptance of those changes.

2. User Registration

To access certain Services on our Site, you may be required to register for an account. By registering, you agree to:

• Provide accurate, current, and complete information about yourself.
• Maintain the security of your account and promptly notify us of any unauthorized use or breach of your account.
• Be fully responsible for all activities that occur under your account.

3. Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You may not:

• Violate any local, national, or international law or regulation.
• Engage in any activity that interferes with or disrupts the Site or Services.
• Post, transmit, or otherwise make available content that is harmful, offensive, or violates any third-party rights.
• Use automated systems to access the Site or Services for unauthorized purposes.

4. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy for more information.

5. Payments and Billing

If you use our paid Services, you agree to provide accurate and complete billing information. You are responsible for paying all fees associated with your use of the Services. Payment methods include [Credit Card, PayPal, etc.], and you authorize us to charge your chosen payment method for any fees due.

Refunds are subject to our Refund Policy, and we reserve the right to modify our pricing at any time. Any changes will be communicated to you before they take effect.

6. Booking and Cancellations

If you are booking a tour or experience through Hugu Adventures, the following conditions apply:

• Bookings are subject to availability and confirmation.
• You must cancel bookings within the specified timeframe in our Cancellation Policy to receive a refund.
• We reserve the right to cancel, modify, or reschedule tours or experiences for reasons beyond our control, including weather conditions or other unforeseen circumstances.

7. Intellectual Property

All content, materials, trademarks, logos, and other intellectual property on the Site are owned by Hugu Adventures or its licensors and are protected by copyright, trademark, and other laws. You may not use, copy, or distribute any content from the Site without our prior written consent.

8. User Content

You may have the ability to submit or upload content to the Site (e.g., reviews, comments, photos). By submitting content, you grant Hugu Adventures a perpetual, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with the Services. You warrant that you have the necessary rights to grant this license and that your content does not infringe on third-party rights.

9. Disclaimers and Limitation of Liability

• Disclaimer of Warranties: The Services are provided “as is” and “as available,” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
• Limitation of Liability: To the fullest extent permitted by law, Hugu Adventures is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Services, including but not limited to damages for loss of profits, goodwill, or data.

10. Indemnification

You agree to indemnify, defend, and hold harmless Hugu Adventures, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of the Site or Services.
• Any violation of these Terms.
• Any infringement of third-party rights, including intellectual property rights.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, all rights and licenses granted to you will immediately cease, and you must stop using the Services.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya Any dispute arising from these Terms or your use of the Services shall be resolved in the courts located in Kenya.

13. Dispute Resolution

Any disputes or claims arising out of or in connection with these Terms shall be resolved through [arbitration, mediation, or other agreed method], rather than in court, unless prohibited by law.

14. Miscellaneous

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
• Entire Agreement: These Terms, together with any other legal notices or agreements published by Hugu Adventures, constitute the entire agreement between you and Hugu Adventures regarding your use of the Services.
• Force Majeure: We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, strikes, or other unforeseeable events.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Hugu Adventures LTD
Nairobi, Kenya.
Email: hello@huguadventures.com
Phone: +254720641985